FAQ

Yes, we have MOQ for mass production, it depends on the different part numbers. 1~10pcs sample order is available. Low MOQ, 1pc for sample checking is available.

Firstly let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places a deposit for formal order. Fourthly We arrange the production.

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

We have a lot of stock. Sample needs 3-10 days, mass production time needs 3-5 weeks, it depends on order quantity.

Tracking No. will be offered as soon as your order be shipped out. Before that, our sales will be there to check the packing status, photo you the done order and let you know the forwarder picked it up.

Yes, Sir. Our battery pack is compatible with most brands of inverters on the market. Contact us and let me tell you more.

We have CE/FCC/ROHS/UN38.3/MSDS ...etc.

1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Yes, we welcome sample order to test and check quality.

Yes, very safe, especially LiFePO4 batteries. They have stable chemistry and a very low risk of thermal runaway. Furthermore, all our battery packs come with a built-in Smart BMS that provides protection against over-charge, over-discharge, short circuit, and over-temperature, ensuring complete safety.

Always use a charger specifically designed for lithium batteries. Lead-acid battery chargers have different charging algorithms and can damage your battery. Please choose a dedicated lithium charger with parameters (voltage and current) that match your battery's specifications.

Yes, but it's crucial to follow important guidelines. When connecting in parallel (increasing capacity) or series (increasing voltage), it is highly recommended to use batteries of the same model, age, and capacity. For series connections, to ensure safety and balance, we recommend using a BMS with independent balancing function or our pre-configured battery packs.

The BMS is the "intelligent brain" of a lithium battery. It monitors battery status, protects it from damage, balances cell voltages, and extends the overall battery life. It is a core component that ensures the safe and efficient operation of your lithium battery.

Absolutely! Customization is our core strength. With over 25 years of experience, we can develop and manufacture high-quality custom lithium battery packs according to your specific needs (e.g., voltage, capacity, dimensions, shape, connectors). Please contact us to discuss your project.